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This recommendation is a bit more on the personal side of things and takes some effort, but it will pay off when you see the look on your steward’s face when you give them a gift. There’s a bit of tact and strategy involved, largely because stewards live in tiny quarters for the entire cruise. This means that big gifts are off the table because there’s not enough room to store them — no giant stuffed bears, please. Other, firsthand accounts from experienced travelers on a Cruiseline forum say that stewards are sometimes not allowed to leave ships even while at port and have to make do with limited supplies. It’s best to give them something practical that might seem trite at first but goes a long way: toiletries and snacks. This means packs of much-needed soap, a pair of socks or two, some chocolate, noodle cups, etc. All these items are perfectly good choices for gifts.
That being said, you can still opt for something a bit more upscale, like a bottle of wine. Furthermore, what’s stopping you from starting a conversation with a steward about their likes and dislikes and buying a gift accordingly? Bear in mind that some cruises have rules regarding what can be exchanged between guests and staff – you don’t want your good intentions to get anyone in trouble. Also, if you leave a gift for a steward in your cabin, make sure to leave a note so the person knows it’s not yours.
Finally, we reach an above-and-beyond way to thank your cruise steward. You can send an independent message to the hotel manager or cruise director, thanking the person and their team for their work and giving a shout-out to whomever serviced your room. Crafting a nicely-worded email is simple and takes no time at all. When a trip is over, folks usually rush back into daily life, so making it a point to write a thank-you email will really make it clear to the hotel director that your steward excelled and deserves recognition.
Just in case you are a bit confused about who to email, it’s important to understand the cruise staff hierarchy and how the roles interact. The person ultimately in charge of guest services and staff on a cruise is called a hotel manager, an admittedly confusing title. There’s also a cruise director, who is in charge of a lot of the ship’s entertainment, and a chief steward, both of whom report back to a hotel manager. Although it would be okay to email any of these people to offer praise for your steward, try to find the hotel manager’s name and contact information.
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