https://www.thestreet.com/travel/carnival-cruise-line-rep-threatened-over-loyalty-program-changes
Please read more at the above link
Getting upset is a natural reaction to news you don’t like, but no matter how angry you are, please don’t shoot the messenger.
If you’re one of the many loyal Carnival Cruise Line passengers who are unhappy about the overhaul of the cruise line’s loyalty program, you’re certainly welcome and encouraged to share constructive feedback with the cruise line.
Carnival Cruise Line unveils controversial new loyalty program
But please don’t make the mistake of thinking your anger gives you any right or reason to threaten and insult the cruise line’s brand ambassador, president, or other employees.
Carnival Cruise Line Brand Ambassador John Heald, who diligently responds to hundreds of passenger questions and complaints every day on his popular Facebook page, doesn’t deserve the onslaught of nasty comments coming his way in the aftermath of the loyalty program announcement.